alt="NetworkPros, Web Design, Domain Registration, Email, E-Commerce, Support and Service, DFW Computer Service and Repair - Your On-Site, On-Time, Outsource IT Service"

  provides onsite IT Solution and Services for the North Texas region in the following cities:

Addison, Allen, McKinney, Arlington, Carrollton, Farmers Branch, Colleyville, Southlake, Coppell, Dallas, DFW, Dallas Downtown, Downtown Dallas, White Rock, Dallas East,  Dallas Far North, Dallas North, Park Cities, Dallas South, Oak Cliff, Dallas West, Denton, Duncanville, DeSoto, Fort Worth, Fort Worth Downtown, Frisco, Garland, Rowlett, Grand Prairie, Grapevine, Haltom, Haltom City, North Richland Hills, Hurst, Euless, Bedford, Irving, Las Colinas, Lancaster, Balch Springs, Lewisville, Flower Mound, Mesquite, Sunnyvale, Plano, Richardson, Rockwall, North Texas,  DFW Metroplex, Rowlett, Lake Ray Hubbard, Valley Ranch, Trophy Club, Grapevine,  Fort Worth, Alliance Airport.

we also provide Internet Based Solution and Services, Web Design, Hosting Support Nationwide:alt="NetworkPros, Web Design, Network Security, VPN, SSL, Consulting, Support and Service, DFW Computer Service and Repair - Your On-Site, On-Time, Outsource IT Service"

serves companies that may have only 5 employees or 5000  yet one thing remains true for both types of clients, they both want and deserve to profit from the relationship. We provide the client with true value through stellar performance balanced with cost effective solutions. Smaller companies may require a small staff with a broad range of technical skills. Large companies may want to outsource projects or services such as remote monitoring or desktop maintenance. Management also needs systems capable of providing accurate real time reporting and have to be assured that there are proper controls, policies, and procedures in place and documented. Whether your a SMB (Small-Medium Business), Mid-Size, or the Large Enterprise, you may find you need total IT support, or a dependable group to compliment your existing IT Staff, or you may just be interested in Integration/Programming  projects But where can you find competent network professionals? How do you fund such an IT team? Create new revenue streams, enhance existing profit centers, and protect your investment in Networking Solutions by making NetworkPros your team. We will be there when you need us.

If you have in-house IT personnel, we can fill in the skill gaps they may have, or simply assist during project implementations when your own staff has more to do then they can handle. If you do not have in-house IT personnel, we provide you with a cost effective solution to managing the network needs that arise in the course of your business operations. NetworkPros' asset management system can provide detailed real-time inventory of your computer equipment and software.

NetworkPros offers a' la carte pricing for individual services, as well as comprehensive maintenance contracts which encompass all aspects of network / desktop operations. From High Level security to simple installations and upgrades NetworkPros is your one stop for IT services.  alt="NetworkPros, Web Design, Internet Solutions, Web Hosting, Support and Service, DFW Computer Service and Repair - Your On-Site, On-Time, Outsource IT Service"

, we try to keep things simple.

Based upon our experience, IT consulting can take one of two paths. The first is straight consulting which is quoted on a case-by-case basis, and still comprises the vast majority of engagements. However, when the client comes to rely on his/her consultant it becomes necessary to take that relationship to the next level, which NetworkPros has done with its managed network solutions.

The first step in any engagement is a complete assessment of the client's network, including though not limited to documenting the network's configuration, structure, size, capacity, hardware and operating system/software usage. Once this information is cataloged, and stored within our secure extranet, the information is then made available not only to NetworkPros Network's technicians, but to the client's staff as well.

Once the client profile has been created, all future service calls, and/or support calls are also logged into our Extranet to build a database to facilitate future support issues. No longer does the client have to recreate the file of the last technician or lose valuable time determining the settings and configurations of the network every time a new IT professional enters or exits the scene.

We believe that the integrity and security of one's network is critical to overall corporate profitability. Maintaining proper records and tracking work performed is necessary to not only ensure the timely maintenance of your network, but to the long term reliability of your network as a whole. In addition, the access to relevant data assists in quickly solving the technical problems that do arise. That time savings ultimately saves the client money, which drops directly to the bottom line.

Contact us to learn more about how NetworkPros can improve your IT department.

The Microsoft Windows Server 2003 family helps organizations do more with less. Every day you're asked to make your infrastructure more efficient, keep everyone productive, deliver more applications. And do all this faster, more securely, and at lower cost. Now you can.

Windows Server 2003 Family

Windows Server 2003 Standard Edition*                                                                                                                                                                                                 >>> return to top

• Built for small or departmental environments, enabling basic file and print and collaboration
• Support for up to 4-way SMP and 4GB RAM
• Hyper-Threading

Windows Server 2003 Enterprise Edition*

• Built for medium to large organizations
• 32-bit, support for up to 8-way and 32GB RAM
• 64-bit, support for up to 8-way and 64GB RAM
• 8-node clustering, Hyper-Threading, NUMA, Windows System Resource Manager
  * Open License

Evolutionary Improvements to Windows 2000

Windows Server 2003 includes all the functionality you expect from a mission-critical
Windows server operating system, such as security, reliability, availability and scalability. In addition, Microsoft has improved and extended the Windows server operating systems to enable your organization to experience the benefits of Microsoft .NET software for connecting information, people, systems and devices.

Server Roles

Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles, depending on your needs, in either a centralized or distributed fashion. Some of these server roles include:

• File and print server
• Web server and Web application server
• Mail server
• Terminal server
• Remote access/virtual private network (VPN) server
• Directory services, Domain Name System (DNS)
• Dynamic Host Configuration Protocol (DHCP) server
• Windows Internet Naming Service (WINS)
• Streaming media server

Is it time for your organization to look at Windows Server 2003?                                                                                                                                                  >>> return to top 

Software Licensing Simplified                                                                                
Software helps your organization work, but finding the right solution can be complicated. The Software Licensing Team at NetworkPros eliminates that complexity and makes purchasing software easier. With dozens of software partners and thousands of titles, NetworkPros is your source for volume software licensing.

Some benefits of volume licensing:

• Saves your organization money on software that is installed on multiple workstations
• Allows you to standardize the versions in use across your network, decreasing support needs
• Helps you budget for future software needs with features such as upgrade insurance and technical support service packs

Research is the first step in determining your software needs. Our NetworkPros Specialists are ready to assist you, making sure that you get the right technology, when you need it.

Just click on one of these links for info.   

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THINGS YOU SHOULD KNOW ABOUT alt="NetworkPros, Web Design, Network Solutions, Network Design Consulting, Support and Service, DFW Computer Service and Repair - Your On-Site, On-Time, Outsource IT Service"

: First, we always maintain a backup. If a computer has been compromised it may be necessary to reinstall or restore the operating system and all the applications to ensure that the Trojan (virus) is not hiding somewhere. We have to remember that these are created to be elusive.

ADVICE: Anti-virus software is a must have for anyone. Once you have the software, REMEMBER to update it and CONTINUE to keep it up-to-date for it to be effective. Without the update it is only effective to the date the software was published. It will not detect any viruses that were discovered after that time.

VOIP -
What is it? How can it help?
In previous versions of Tech Tips we've talked about how a VPN (Virtual Private Network) can allow you to access your business information (files, e-mail, etc.) from home. Now lets talk about VOIP (Voice over Internet Protocol)

VOIP can allow you to decrease telephone costs, for instance if your main location is in OHIO and you have branch offices in other states, currently you may be calling theses offices (expensive) or you may be leasing a permanent connection in order to facilitate these calls. With VOIP we can connect these office phone systems directly to the main office through the internet.

What does this mean to you? Firstly, you can call your other branches by dialing an extension (i.e., extension 230 might be you and 249 might be a desk in LA). Your PBX will work in exactly the same manner with no user training or extended dialing procedures. Of course all the calls over VOIP are in essence FREE, of course if you calculate the cost of a permanent connection to the Internet they do actually have a marginal cost but the per minute fees are gone.

Another capability that can be offered to save even more money is referred to as a TOLL BRIDGE. What this means is say again that you are in the corporate office in OHIO and you want to call a client in LA, your call is routed through the VOIP system to the LA office at which point it is routed to a land line in LA and then to your customer. Your customer doesn't know the difference, and you won't either. The ROI is established because that call is billed as a local LA call (eliminating the long-distance charges).

Even if you don't have branch offices if you have significant toll charges VOIP might be for you.

To talk more about VOIP and how it can enhance your overall profitability, please contact a NetworkPros Consultant.                                                  >>> return to top

NetworkPros was founded in 1997 by a team of IT and business professionals committed to elevating the standards of network support. With our combined network consulting, design and implementation experience, NetworkPros is able to exceed our customers' expectations every time.

Our network solutions combine technology, knowledge of the industry & our clients, and products from our partners to help bring you the cost-effective, highly secure, reliable and scalable solutions that can help ensure your business success.

alt="NetworkPros, Web Design, Network Technician, Cabling, Consulting, Support and Service, Dallas Computer Service and Repair - Your On-Site, On-Time, Outsource IT Service"

  is the best and only source you'll need for IT consulting.

Our promise to our clients is to:

• Respond in a timely fashion.
• Do exactly what we say we will do.
• Focus on the client first.
• Utilize and understand leading-edge technologies - but only recommend stable reliable solutions.
• Provide an unprecedented quality of service.
• Provide the client with comprehensive documentation regarding their network.

Provide the EXACT service they require.

Hardware Repair: Our technicians will be happy to examine any piece of IT hardware which is not functioning properly. Before we fix it, we will let you know up front what the cost will be, and whether or not it is cost effective to do so.

Data Recovery: Did your hard drive crash? Are you unable to get vital data from a malfunctioning storage device? We may be able to help. Our technicians or service partners may be able to recover data for you, at reasonable prices.

Software Upgrades: Is it time for you to upgrade, or will a fresh installation or entirely new product best suit your needs? Let our consultants do the analysis and research for you! We’ll take that headache off your hands, and provide you with options and recommendations that you may wish to consider in your decision.

Hardware Maintenance Agreements: Extend the warranty on any piece of IT equipment you lease or own. We can provide full service extended warranties on 1 or 100 pieces of equipment. Ask for terms and details

NetworkPros outstanding business-to-business pricing on IT products and services ensures that your company achieves the maximum value for its investment. We simply will not be undersold on any technology or office related product—we guarantee it!

We offer a vast array of products including name-brand desktop & laptop computers:                                                                                                                                   >>> return to top

• Servers and Workstations
• Printers
• Monitors
• Digital Imaging Equipment
• Telephone and PBX Systems
• Cabling
• Firewalls and Fireboxes
• Storage Media and System Components

NetworkPros  also builds custom computer systems using only the highest quality components in order to meet the demanding needs of our customers. Stand-alone systems with Internet capability, office workstations, network servers and Internet servers are all configured to the specifications of each client.

Our knowledgeable sales staff receives regular training from leading manufacturers including Microsoft, Hewlett-Packard, WatchGuard, Cisco, and Dell. This ensures that our customers receive timely guidance and consultation regarding their purchases. NetworkPros  has also entered into strategic relationships with key manufacturers in order to provide its customers with advantageous product pricing and other preferred partner benefits.

Complete IT Outsourcing
While many other IT companies write about comprehensive outsourcing, few have the infrastructure, dedicated staff and diverse support services to provide a complete outsourcing solution. NetworkPros provides not only onsite and remote networking support, but MAC support, Laser Printer Support, Component Level Notebook Repair and even onsite Computer Training. This allows you to focus on your core business without the challenge of keeping up with technology. We provide our clients with the services for a fully functional computing environment that manages all of your IT needs. This provides you with a single accountability and invoicing system. Ultimately, you are ensured consistent management of all business critical systems at predictable costs.

Outsourcing Services Provided:

·         Network and desktop

·         Help desk

·         Server management

·         Remote and mobile worker support

·         Network management

·         Desktop and network technologies deployment and migration                                                                                                                                                     

·         Server consolidation

·         Security                                                                                                                                                                                                                                                  >>> return to top

Functional IT outsourcing

NetworkPros provides a variety of functional and partial outsource options, including network server management, help desk support, application development, infrastructure support, program management, and database administration. Through functional outsourcing, clients can select key areas of technology to be managed by NetworkPros. Our consultants can serve as an extension of your IT department or BE your entire IT department! Clients are ensured consistent levels of service and predictability of costs as agreed upon.

Outsource your Networking Maintenance and Reduce costs!
Network Infrastructure management is our core competency

Our technological expertise enables us to hire and retain a highly skilled, highly motivated workforce, ensuring service excellence. Your organization will gain cost advantage, resource efficiency, greater flexibility, and reduction of risk. We strive to be to be a trusted resource and an integrated part of your organization.

Now you can finally focus on your business and stop worrying about an IT dept! Call today for more information and discover why NetworkPros  is a leading IT Outsourcing provider in Southern California. See Support Plan Rates for details.

  Don't pay more. Don't settle for less!  call the Pros, call

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Free On-site Consultation
We'll study your existing system's capabilities, understand your needs and provide our recommendations.

 The rule for Data Cabling: Do it right the first time!

NetworkPros  provides voice/data cable installations.. Our sole objective is to establish stable networks with the highest quality cabling and workmanship.

Our Data Cabling Team has experience in multi-story home environments, small and large offices, and buildings with hundreds of drops. When we jointly work with our Network Engineers, no job is too large for our data cabling team.

§         Category 5e, 6 and 7 Data Cable Installation

§         Add or relocate existing phone, workstation jacks or DSL lines

§         Data and Voice Patch Panel Installation

§         Computer Room & Data Center Design and Integration

§         Server Racks (CPI & SMC)

§         Port Certification

§         Video Applications (CCTV, Monitoring, Security cameras)

The NetworkPros Support Plan will produce a high level of network stability and security at substantially reduced costs along with an interruption free work environment.

• Focus more on your core business
• Reduce and control operating costs
• Avoid "down time and "emergencies"
• Cost-effective equipment procurement
• Priority Service of other clients
• 7-Day-a-Week Network Monitoring²
• Account and Project Management
• Reduced rates³
• Telephone Support
• Monthly Billing⁴

The NetworkPros Support Plan has two parts:                                                                                                                                                                                   >>> return to top

Preliminary Support Services
Comprehensive proactive services and hardware upgrades are often required to achieve the objective of attaining peak network performance and security. In the long-term, these Preliminary Support Services will greatly contribute to lower maintenance cost and network stability. (These services are basically “one time investments” and are completed within the first sixty days from the commencement of the NetworkPros Support Plan.)

Monthly Support Services
The key to maintaining low network maintenance costs is to conduct regular preventive support and 24/7 monitoring. By being proactive network emergencies and user crises are basically eliminated. In the long-term, our Monthly Support Services are designed to reduce costs and manage your network resources in the most effective and efficient manner possible. We will provide regular on-site and remote support to maintain your network based on your requirements and budget. See Support Plan Rates for rates.

Preliminary Support
By performing Preliminary Support services, thousands of dollars can be saved in years to follow, with lowered monthly maintenance costs. These Preliminary Support services are comprised of three service phases: Assessment, Stabilization and Monitoring. (Services are quoted and/or estimated individually, subject to client’s approval and billed by the hour. See Support Plan Rates for details).

Perform a Security Audit and Network Performance Analysis                                                                                                                      

Our Network Security Specialist will perform a security audit on your key network servers and generate a report so you may view where your network is most vulnerable. Your network infrastructure and server performance will also be analyzed and areas of improvement will be documented. We will provide clear recommendations and estimated costs for improvements and updates.

• Identify current security concerns
• Conduct internal and external vulnerability scans
• Establish secured network design and access strategies (Including
   firewalls, intrusion detection and VPN implementations)
• Assessment of current and future IT needs
• Perform a network improvement Analysis
• Assess Data back up system/procedure
• Assess Anti-virus and Spam solutions
• Diagram network infrastructure

Execute Stabilization Services
Based on the results from your Network Performance Analysis and Security Audit, various services will be required to transition your network from a reactive management method to a highly stable and reliable network environment. Services include:

• Provide for all system updates
• Upgrade operating systems to current versions                                                                                                                    
• Upgrade hardware for peak performance
• Assessment of current and future IT needs
• Produce Network hardware and software documentation                                                                                                                                         
• Setup and/or configure antivirus, back up and anti-spam solutions                                                                                       
• Implement security updates                                                                                                                                                                                                             >>> return to top

Setup Remote Support Setup
While not a replacement for on-site support, remote support is a cost effective and efficient method of managing certain network elements. Remote support is also a rapid solution to remote monitoring alerts. Setup requires a few hours labor and a suitable firewall.⁷

Monitoring and Reporting Setup
Network Monitoring is essential for proactive network support.

• Services monitor the following: Disk space, Website, MS SQL, SMTP, DNS
   resolution, MS Exchange, back up services, antivirus services and more
• Notification by email and pager to multiple clients
• Reports can be accessed from any web browser
• Servers and/or workstations can be monitored.

Monthly Support
After the completion of Preliminary Support Services, we will provide regular on-site and remote support to maintain the peak performance of your network.

Regular on-site Maintenance Services
   In order to maintain stable and secure network performance, our technician will visit your
   location for a minimum of 4 hours per month to perform on-site proactive services. Support
   will include but is not limited to Network Servers, Network firewalls, Antivirus Systems,
   Backup Systems, and workstations unless otherwise indicated. With each visit an extensive
   list of tasks are performed and systems are monitored. This includes but is not limited to:

°Server logs
°Error logs
°Firewall logs                                                                                                                                                                                                                                                      >>> return to top
°System events
°Connectivity failures
°Internet/Intranet performance

°Remote access/synchronization
°Public/shared folders
°Hub/switch/router traffic
°Cable and power supply
°DSL/T1/ISDN/Dial-up connection
°Email administration

°Disk Storage capacity
°Software application revisions
°Virus protection
°Backup systems
°Printer systems
°Drive performance & mapping

User Support and "on-going" Support
   Depending on your requirements NetworkPros,  will provide training,
   telephone support, equipment procurement, hardware and software upgrades,
   will include but is not limited to Network Servers, Network firewalls, Antivirus Systems,
   trouble-shooting and repair of network infrastructure and computer systems.

Monitoring Options

• Monitoring Support: $60 per month - (Requires a software purchase starting
   at $395 + tax and labor. Dedicated workstation may also be required)

• Weekly Remote Monitoring: $120 per month Per Server - Technician will
   remotely connect to your server once a week and check backup-up, virus
   software, system updates, server logs, e-mail administrations, services,
   disk space and more.

• Other Support Services Provided⁶

• Data, Voice and Fiber Cabling (5 Year Warranty)
• Onsite Laser Printer Repair (Support Agreements available)
• Component Level Notebook repair
• Web design
• Web marketing
• Web hosting                                                                                                                                                                                                                                                   >>> return to top

Network Troubleshooting
No matter what the Network Operating System, Linux, Unix, Windows, Apple or Novell, a senior level NetworkPros Network Engineer will efficiently trouble-shoot your network problems. We solve problems in hours that other techs have been unable to solve in days. After identifying and isolating the problem we will quickly remedy the problem and return your network to smooth operation even if we have to work at night or on the weekend.

Network Installation and Support
Even the best hardware and software is of little value if it is not installed and configured properly. Knowing the correct settings for today's advanced server applications is simply a matter of experience. The ramifications of an incorrectly installed network or software program can result in costly budget overruns and operational downtime. NetworkPros  has years of experience and a diversified team upon which to draw, so you can rest assured that your network will be more then just "working", but also configured for maximum security and optimized for peak performance. NetworkPros  will also document the critical aspects of your network and make that information accessible.

Proactive Network Administration
Active management of your network, as opposed to waiting for it to breakdown, increases its reliability and your productivity. There are a few key areas that should be regularly maintained in order to ensure the safety and reliability of your network:

1.      Data Backup and Verification

2.      Antivirus Software Updates and Monitoring

3.      Microsoft and Application Updates

4.      Hardware Condition

5.      Firewall Integrity                                                                                                                                                                                                                                >>> return to top

For as little as two hours per week Network Pros can manage these critical tasks for you, allowing you to do what you do best, focus on your business.

Hardware and Software Procurement
Procurement of technology can be a complicated task.  Where can you get the best price?  What type of warranty do you need?  Which vendors stand behind their products? Over the years, NetworkPros  has dealt with many products from a variety of vendors and you can be assured that when you purchase from us you will be receive the best value for your investment and that we will handle warranty issues for you without any hassles.  Whether you prefer to do your own procurement or prefer to have NetworkPros  do that for you, we're here to assist you.

Remote Network Monitoring
If your server crashes or your network is "down", rapid resolution is critical. Server issues often affect every user on your network. You cannot afford to wait until tomorrow or the next day for an answer. NetworkPros  has the ability to access your server from a remote location and provide fast, efficient support in minutes, not days. If required, NetworkPros can dispatch a technician in just a couple of hours, seven days a week.

Technology Planning
The development of a technology plan is important in achieving your long-term business goals. An effective technology plan will document the details of what these goals are, how technology can help you accomplish these long-term business goals, and documentation of the costs in reaching these specified goals. You will feel confident that you are spending wisely and setting the necessary pieces in place for the implementation of these goals in the future. 

Stabilization Services
The beginning of the NetworkPros engagement often requires some level of technology environment stabilization. Our stabilization services are designed to transition a client from a break/fix method of technology management to a predictable level of service and financial investment. Stabilization services can run in parallel with on-site services and include:

• Operating system upgrades
• Updates to virus definitions
• Application of service packs
• Defragmentation of desktops and servers                                                                                                                                           >>> return to top

On-site Services for the following areas:

Addison, Allen, McKinney, Arlington, Carrollton, Farmers Branch, Colleyville, Southlake, Coppell, Dallas, DFW,  Downtown Dallas,  Park Cities,  Oak Cliff,  Denton, Duncanville, DeSoto, Fort Worth,  Frisco, Garland, Rowlett, Grand Prairie, Grapevine, Haltom,